Shipping policy

Shipping & Handling
Unless there is a promotion, shipping charge is vary depend on the location of your shipping address.  American Furniture Galleries believes this is the best way to save our customers’ money rather included in our prices and called it “FREE SHIPPING”.  Shipping cost will be calculated at the time of check out.

For local delivery, a flat fee of $90 charge will be made for each delivery and setup.  Our skillful delivery team will take every caution to assemble and place your furniture in the location that you want.  Accessories and mirror hangings are not covered as to protect customer from damage of water pipes and electrical wires from without knowing.  Your merchandise will generally be delivered between 10 am to 8 pm or until the delivery trucks are totally unloaded.  Prior to delivery of one or two days, our warehouse will contact you to schedule an appointment. 

For online customers of more than 200 miles radius from one of our locations, we usually ship out within 24 – 72 hours after your purchase confirmation and customers normally receive merchandise between 2-3 weeks.  Before delivery, the Truck Freight Carriers are expected to call you to schedule an appointment.  Please plan to be home to accept your order as a second delivery may cost you additional fee based on the carriers.  Delivery from Truck Freight Carriers only delivers to your curbside.  You may plan additional helps to carry your furniture inside.

Pickups
Pickups can be arranged at our local American Furniture Galleries distribution center in your area. Pick up hours are Monday through Saturday, 11 am to 7 pm. Generally, you will be on your way within 30 minutes; however, during busy periods, it may take longer. American Furniture Galleries will assist, but is not responsible for securing furniture on your vehicle. We do not supply pads or ties. For better merchandise protection, we suggest you do not unwrap, unpack the merchandise until you get home. If concealed damage is discovered, please call our Customer Service Department. American Furniture Galleries will not assume responsibility for merchandise damaged or lost during transportation.